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Terms of Service

GuildSync - Terms of Service

Effective Date: 4/11/2026

Legal Name: GuildSync

Jurisdiction: Colorado, United States

Contact: GUILDSYNCSUPPORT@PROTONMAIL.COM

1. Acceptance of Terms

By accessing or using GuildSync ("Service"), you agree to these Terms and the GuildSync Privacy Policy.

If you do not agree, do not use the Service.

Electronic acceptance (account creation, payment, or continued use) constitutes a legally binding agreement.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract.

If acting on behalf of an organization, you represent that you have authority to bind that entity.

3. The Service

GuildSync provides software tools for gaming communities, including:

- Guild and alliance management

- File storage and media handling

- Integrations (including Discord)

- Billing via Stripe

- Automation (webhooks, background jobs, notifications)

Features may change, be modified, or removed at any time without liability.

4. Accounts and Security

You are responsible for:

- Your account credentials

- All activity under your account

We implement reasonable administrative, technical, and organizational safeguards.

IMPORTANT:

All payment data is handled and stored exclusively by Stripe.

GuildSync does NOT store, process, or have access to full payment card information.

You must notify us immediately of unauthorized access.

5. User Conduct

You agree NOT to:

- Violate laws or regulations

- Infringe third-party rights

- Upload illegal or harmful content

- Abuse systems (scraping, reverse engineering, API abuse)

- Misuse integrations (including Discord)

We may suspend, restrict, or terminate accounts at our sole discretion without notice.

6. User Content

You retain ownership of your content.

You grant GuildSync a worldwide, non-exclusive, royalty-free license to:

- Store

- Process

- Display

- Back up

- Transmit

This is solely to operate the Service.

GuildSync is not responsible for user content.

7. Intellectual Property

All Service components (excluding user content) are owned by GuildSync.

No ownership rights are transferred.

8. Third-Party Services

The Service depends on third parties (Stripe, Discord, hosting providers).

GuildSync is not liable for:

- Outages

- API failures

- Data loss caused by third parties

- Hosting downtime

- Third-party rate limits or restrictions

9. Payments, Billing, and Refunds

Payments are processed via Stripe.

By paying, you also agree to Stripe’s Terms of Service and Privacy Policy.

GuildSync does NOT store payment data.

All fees are non-refundable unless required by applicable law.

Where laws require refunds, those legal requirements will apply.

Unauthorized chargebacks may result in:

- Account suspension

- Permanent access restrictions

- Recovery actions

10. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE."

GuildSync makes no guarantees regarding:

- Uptime

- Availability

- Data integrity

- Security

11. Limitation of Liability

GuildSync is NOT liable for:

- Indirect damages

- Data loss

- Lost profits

- Business interruption

Total liability is limited to:

- $50 USD OR

- Amount paid in the last 3 months OR

- $0 if unpaid

12. Indemnification

You agree to indemnify and hold GuildSync harmless from claims arising from:

- Your use of the Service

- Your content

- Violations of law or these Terms

13. Data Retention and Backups

GuildSync may retain data for:

- Security

- Fraud prevention

- Legal compliance

- Operational integrity

Backups may exist but are not guaranteed.

GuildSync is not liable for data loss.

14. Service Availability

No uptime guarantee or SLA is provided.

Access may be interrupted, suspended, or terminated at any time.

15. Dispute Resolution

All disputes shall be resolved through binding arbitration.

You waive:

- Class action rights

- Jury trial rights

Governing law: Colorado, United States.

16. Termination

GuildSync may terminate or suspend access at any time for:

- Violations

- Risk

- Abuse

- Non-payment

17. Changes

GuildSync may update these Terms at any time.

Continued use constitutes acceptance.

18. Privacy Policy

Use of the Service is governed by the GuildSync Privacy Policy.

In the event of conflict, these Terms control.