Privacy Policy

GuildSync - Security

Last Updated: 4/11/2026

1. Security Overview

GuildSync maintains a security posture appropriate for a hosted SaaS application. Security controls are designed to protect system integrity, restrict unauthorized access, and support operational reliability.

Security measures are implemented on a best-effort basis and may evolve over time.

2. Access Control

GuildSync restricts access to systems and administrative functionality through:

- Authenticated access controls

- Role-based permissions

- Restricted administrative entry points

Access is limited to authorized personnel and systems only.

3. System Monitoring and Logging

GuildSync maintains operational visibility through:

- Audit logging of system and administrative activity

- Monitoring and alerting systems

- Error tracking and diagnostic logging

These controls are used to detect, investigate, and respond to abnormal behavior, misuse, or system issues.

4. Data Protection Measures

GuildSync applies reasonable safeguards to protect data, including:

- Encryption in transit (TLS)

- Access restrictions and permission controls

- Logical separation of environments where applicable

GuildSync does not guarantee absolute data security.

5. Backup and Recovery

GuildSync utilizes backup systems and operational recovery processes to support service continuity.

Backups:

- Are managed as part of infrastructure operations

- May not be complete or immediately recoverable

- Are not guaranteed

Users are responsible for maintaining their own copies of critical data where necessary.

6. Configuration and Secrets Management

Sensitive configuration, credentials, and secrets are:

- Stored outside of version control systems

- Managed through secure operational processes

- Subject to rotation and access control procedures

7. Third-Party Infrastructure

GuildSync relies on third-party providers, including:

- Hosting providers

- Payment processors (Stripe)

- External integrations (e.g., Discord)

GuildSync is not responsible for outages, breaches, or failures originating from third-party systems.

8. Security Reporting

If you discover a potential security issue, you must report it to:

GUILDSYNCSUPPORT@PROTONMAIL.COM

GuildSync does not guarantee response timelines but will review reports as operationally appropriate.

9. Limitation of Security Guarantees

GuildSync does not guarantee that:

- The Service will be free from vulnerabilities

- Security incidents will not occur

- Unauthorized access will never happen

Use of the Service is at your own risk.