Disaster Recovery and Data Recovery
Disaster recovery & data recovery
GuildSync is designed for operational resilience: configuration and long-form policies are stored in the production database, and routine infrastructure practices include backups and monitoring appropriate for a hosted SaaS product.
Backups & retention
Backup frequency, retention windows, and restore procedures are defined by your hosting and database providers. Authorized operators should follow your organization’s runbooks for testing restores and validating recovery objectives.
User-generated content
Where soft delete is enabled, removed guild content is retained for a period to support auditing and administrative recovery. Administrators can review and restore items from the admin recovery tools when appropriate.
Contact
For operational or contractual questions about recovery commitments, use the support channels configured for your workspace.